Last updated: October 2025
1. Introduction
At TrustedPlayHub.com, we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
This policy explains how we collect, store, use, and protect information when you visit our website.
2. Who We Are
TrustedPlayHub is an independent educational platform that reviews and compares licensed online gaming operators for informational purposes.
We do not operate online casinos or accept user registrations for gambling services.
Data Controller:
TrustedPlayHub
Lisbon, Portugal
đź“© [email protected]
3. Information We Collect
a) Information you provide voluntarily:
- Contact details (name, email address) when you reach out via the contact form or email us.
- Any other information you choose to share in your correspondence.
b) Information collected automatically:
- Technical data such as IP address, browser type, device information, and pages visited — collected via analytics tools like Google Analytics.
This data is used in aggregate form and cannot identify individual users.
We do not collect sensitive categories of data (e.g., health, financial, or gambling activity).
4. How We Use Your Data
We use personal information only to:
- Respond to your messages or inquiries.
- Improve the usability and performance of our website.
- Comply with legal and regulatory obligations.
We do not sell, rent, or share your data with third parties for marketing purposes.
5. Legal Basis for Processing
We process your data under the following legal bases:
- Consent — when you voluntarily submit your data via forms.
- Legitimate interest — to maintain the functionality, analytics, and security of our website.
- Legal obligation — when required to comply with EU or local regulations.
6. Data Retention
We retain contact information only as long as necessary to fulfill the purpose of collection or comply with legal obligations.
Analytics data is stored in aggregated form for up to 26 months.
7. Your Rights Under GDPR
You have the right to:
- Access the data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time.
- Lodge a complaint with your local Data Protection Authority.
To exercise your rights, please email us at [email protected].
8. Data Security
We apply industry-standard security measures (SSL encryption, limited access, regular audits) to protect your data from unauthorized access or misuse.
9. Third-Party Links
Our website may include links to external sites (e.g., SRIJ, GamCare, MGA).
We are not responsible for the privacy practices or content of those websites.
10. International Data Transfers
If your information is transferred outside the European Economic Area, it will be protected under appropriate safeguards, such as EU Standard Contractual Clauses or equivalent frameworks.
11. Children’s Privacy
Our website and content are intended for adults aged 18 and over.
We do not knowingly collect information from minors.
12. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page with the “Last updated” date.
13. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact our Data Protection Officer at:
đź“© [email protected]
📬 TrustedPlayHub — Compliance & Privacy Department, Lisbon, Portugal